| Diabetes Program | | | What is the Community Diabetes Education Program?
Who can participate to the Program?
What are the benefits to participate to the Program?
I speak English and I am not available during the day. Can I attend sessions in English during evening hours?
How much does it cost to participate to the Program?
How do I register to the Program?
What is the Community Diabetes Education Program?
It is a program that offers group and individual sessions to people living with diabetes type 2 or prediabetes. The sessions are facilitated by nurse and dietitian diabetes educators and are offered at different sites across Ottawa.
Who can participate to the Program?
Adults over 18 years old who live with diabetes type 2 or prediabetes. The Program is not offered to children, pregnant women with gestational diabetes and people living with diabetes type 1.
What are the benefits to participate to the Program?
Stay healthy, prevent or delay complications of diabetes, learn how to manage your diabetes and meet other people with diabetes type 2 or prediabetes.
I speak English and I am not available during the day. Can I attend sessions in English during evening hours?
The Program is offered in English, French, and other languages. The sessions are offered in the morning, afternoon and evening.
How much does it cost to participate to the Program?
The Program is FREE of charge. It is funded by the Ministry of Health and Long-Term Care.
How do I register to the Program?
Call at 613-233-6655. | | |
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| | Intake | | | What does an Intake/Crisis Worker do?
How do I access an Intake/Crisis Worker?
What are the costs associated to the services of an Intake/Crisis Worker?
Who can access the services of an Intake/Crisis Worker?
What does an Intake/Crisis Worker do?
By meeting with an Intake/Crisis Worker, you can access more services like food, housing, clothing, counseling, conflict resolution, employment, understanding government social services as well as participating in group programs. Please contact an Intake/Crisis Worker for more information.
How do I access an Intake/Crisis Worker?
No referral is required but you must live in the geographic location, as determined by each Community Health and Resource Center, in order to access an Intake/Crisis Worker in your area. You may call (613) 830-4357 to schedule an appointment, or drop in Monday to Friday, between 8:30 a.m. and 4:30 p.m. (closed between noon and 1:00 p.m.).
What are the costs associated to the services of an Intake/Crisis Worker?
There are no charges for meeting with an Intake/Crisis Worker. Most of the services are free of charge as well, but some of the agencies you might be referred to, do require a small fee. Please contact an Intake/Crisis Worker for more details.
Who can access the services of an Intake/Crisis Worker?
Any individual living within the geographic location, as determined by each Community Health and Resource Center, may access the services of an Intake/Crisis Worker. However, certain programs and agency services are reserved to low-income individuals. Please contact an Intake/Crisis Worker for more details. | | |
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| | Early Years Centre | | | What services does the EYC offer?
I am looking for childcare in 9 months, what do I do?
When can I return toys that I have borrowed from the toy lending library?
I am wondering if my child is developing appropriately. Who can I call?
I am a caregiver looking for children to fill spaces in my home daycare, where can I advertise?
My child is having a hard time sitting through circle time, any tips?
I have a newborn baby, what kind of services do you offer?
Can I bring my child to a workshop?
Can I attend the French drop-in even if I don’t speak the language?
My child is over 3 months where can I get my child weight?
What do I need to bring to drop-in?
What can I do when drop-in is full?
Do you have programs for children with special needs or children waiting for a diagnosis?
What is the difference between a drop-in and a playgroup?
What services does the EYC offer?
Ontario Early Years Centres have 4 main services: drop-ins for parents, caregivers and their children birth to 6 yrs of age; workshops; toy lending library; and information and referral. We also have other services, such as a toy lending library on wheels, and a breastfeeding clinic.
I am looking for childcare in 9 months, what do I do?
At the EYC Ottawa-Orleans the staff can discuss with you what your options are in the community.
If looking for childcare, you can call the Child Care Information line at 613-248-3605 and register for the Ottawa centralized waiting list. Another option is to call the Child care providers resource network (CCPRN) at 613-749-5211 and ask for a list of private home daycares in your area. For more information contact us at 613-834-9620.
When can I return toys that I have borrowed from the toy lending library?
If you are ONLY returning your item, you can do so within our business hours. To borrow items from the toy lending library, it must be done during the specific library hours (Jocelyne, could you link this on the website).
I am wondering if my child is developing appropriately. Who can I call?
The Early Years Centre can provide you with information, such as developmental milestones checklists. We can also inform you about other services offered in the community.
I am a caregiver looking for children to fill spaces in my home daycare, where can I advertise?
The EYC Ottawa-Orleans has a bulletin board in which the community caregivers can post and advertise their daycare. For more information call us at 613-834-9620.
My child is having a hard time sitting through circle time, any tips?
Circle time is a learning experience; children need repetition to grasp the concept of circle time routine. You can help your child by making the transition to circle easier. Letting your child know 3 minutes before cleanup that playtime is almost over. Help your child with the cleaning process, and quietly move to the circle time room. Sit on the floor with your child. Tell him what you expect from him/her during circle. (I expect that you will sit with your legs crossed.) Participate with your child, they learn by watching others. Don’t over react if your child stands up or walks around. Let him/her know what he/she should be doing. If your child screams, runs or is disruptive during the circle; simply take him/her outside the room until he/she calms down. Then try one more time. If your child does not cooperate, leave. Don’t be discourage, next drop-in will be better.
I have a newborn baby, what kind of services do you offer?
On Mondays we offer a Well Baby Clinic for parents with newborns up to 3 months. The Well Baby Clinic is offered in partnership with the City of Ottawa. Public Health Nurses are on site to weigh your baby and answer your questions. You can also meet other new parents. The clinic runs on Mondays from 1:30 to 3:00pm.
Can I bring my child to a workshop?
Most evening workshops are for adults only, unless otherwise indicated. We also offer adult-child workshops, please see our calendar for more details.
Can I attend the French drop-in even if I don’t speak the language?
The structured activities in the French Drop-in will be held in French only. Families are encouraged to attend the Drop-in they fell more comfortable in.
My child is over 3 months where can I get my child weight?
We do not have a scale here on site. You can make an appointment with your doctor to get your child weighed.
What do I need to bring to drop-in?
Parents and caregivers are responsible for providing a nutritious snack. Please NO food with NUTS. The EYC provides apple juice for snack time and coffee for adults. During winter, everyone is expected to remove their boots as wet floors are slippery and dangerous. Parents and caregivers are responsible to bring indoor shoes for their children and other personal belongings that your child may need. Please do not bring toys from home, as they could get lost.
What can I do when drop-in is full?
There are many other drop-ins and playgroups offered in Orleans. You can visit our satellites or ask us for more information when you come and we’re full.
- La Coccinelle: www.lacoccinelle.com
- Charlemagne Preschool Resource Centre: www.charlemagneccs.com
- Global Child Care Services: www.gccs.ca
- Grandir ensemble: www.grandirensemble.ca
Do you have programs for children with special needs or children waiting for a diagnosis?
All families are welcome to any of our programs. We also have a Specialized Playgroup, every Wednesday from 9:30-11:30 am in collaboration with the Ottawa Children’s Treatment Centre. An Early Childhood Consultant will be available to answer questions and provide information and resources on development.
What is the difference between a drop-in and a playgroup?
The EYC offers drop-ins – attendance is on a first come first serve basis. You cannot reserve spaces for other children or adults and there is no cost involved.
Playgroups are also offered in the community. You need to be registered to attend and usually there is a cost involved. | | |
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